Can anybody sign up to sell on the marketplace?
Yes, you can sign up to sell your products on Sustainable Makers if you are a sustainable brand or retailer. You can register here. (link para a landing de registo)
How can I apply to be a Seller?
To be a Seller at Sustainable Makers you will need to have a sustainable brand and an inventory of current products. Our team will then review your application and notify you of your successful or unsuccessful application, since your brand needs to meet our sustainable criterias. If your application is approved you can use our dashboard for rapid access to upload products, manage your inventory and sales whilst connecting directly with your customers.
How will buyers find my store/products?
Buyers can find your shop or products on our marketplace by searching or filtering by category or by using the search function to find a particular product, or your products or items will appear on the feeds.
What can I do on Sustainable Makers?
You can buy and sell sustainable products. Sustainable Makers is a platform that supports sustainable brands that place people first, preserve the history of craftsmanship and care about their impact on nature.
What items can I sell on Sustainable Makers?
You can sell second-hand and new ethical and sustainable items on Sustainable Makers. Our marketplace is a platform where you can buy and sell sustainable products of every kind. To make finding products easier, there are a number of categories to choose from.
How much does Sustainable Makers cost to use?
When you sell an item, Sustainable Makers will automatically deduct a service fee based on the total value of your transaction (including shipping costs and any VAT if applicable). This charge will be deducted directly from your bank account, credit or debit card that you have registered with. Please contact us for more information.
How can I make a complaint or provide feedback?
If you are not fully satisfied with our service, please contact us at support@sustainablemakers.com.
Please consult our Terms & Conditions for more helpful answers. (links para termos e FAQs)
Can I purchase items from different Sellers at the same time?
Yes, you can make multiple purchases from different Sellers, each item will be added to your basket under one order. Your order confirmation email will show all items under one order number. Please note that each Seller may dispatch your items at different times so please check with the Seller about dispatch and delivery times.
Why has my account been suspended/deleted?
If your account has been deleted it is because you have not complied with our Terms & Conditions. See here the Terms & Conditions. (links para os termos e condições).